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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsDealers, owners feel frustrated and betrayed by VW scandal. customers demand dealer buy cars back
Dealers, owners feel frustrated and betrayed by VW scandal
LOS ANGELES (AP) Bob Rand bought his Volkswagen Passat last year for its clean emissions and high gas mileage. He liked the car so much he convinced his son and a friend to buy one, too.
Now, as Volkswagen comes clean about rigging diesel emissions to pass U.S. tests, Rand is desperately trying to sell the fully loaded model with white leather seats for $10,000 below what he paid. His sole bite has been from a man who offered $7,500 on speculation that he could resell it in Mexico.
"Volkswagen was somebody that you could rely on for cutting-edge products and quality and all those things and now you find out that they're not above lying just flat out," said Rand, who plans to join a class-action lawsuit against VW. "That's probably about as bad a thing as a company can do is lie to your face when you're buying a $35,000 car."
Rand's anger at the world's top-selling car company was echoed Wednesday by private dealers, auto wholesalers and owners across the U.S. as fallout from the smog test trickery mounted.
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The revelations left dealers sitting on hundreds of diesel cars they could not sell. Many also dealt with a flood of angry calls, emails and tweets from Volkswagen owners who felt betrayed because they believed they had bought a car that polluted less without sacrificing the good gas mileage and performance that comes with a diesel engine.
http://www.startnetzero.net/news/read/category/News/hashtag/News/article/the_associated_press-dealers_owners_feel_frustrated_and_betrayed_by_vw-ap
yeoman6987
(14,449 posts)To me that is status quo. No matter the deal I get when buying a car, I still walk out feeling ripped off. I have heard many others feel the same way.
Kilgore
(1,819 posts)"Desperately trying to sell"
Why? Wait and see what repairs and/or compensation are forthcoming and then make an informed decision.
Decisions made in haste will usually will end up biting you in the end.
snooper2
(30,151 posts)I'll buy it for 10K below what it's worth, drive it to Texas dude
olddots
(10,237 posts)that owning one made them even more of a douche bag .
dixiegrrrrl
(60,142 posts)"All measured data suggest that this is not a VW-specific issue," Peter Mock, the Europe Managing Director at the ICCT, told the publication.
http://www.cnbc.com/2015/09/24/bmw-shares-slip-on-report-of-high-emission-levels.html
ProfessorGAC
(75,855 posts)Drove in the winter. I was disappointed that things started going wrong that never happened on any of the Chryslers or GM's we've had. I donated it to charity rather than put any money into it. (It was 18 years old.)
Lots of little junk. Display going blank. Radio quit working. Heater motor kept cutting out, then working again. Fan motor quit working, which was ok in the winter, but not so much in the spring or fall. Door mechanisms sticking open. Internal trunk release not working. Seat adjusters stuck in one position.
Lots of little stuff that i would have thought a car with "world class" engineering would not have experienced.
Liberal_in_LA
(44,397 posts)ProfessorGAC
(75,855 posts)It only had 140k on it. I've had older cars before and with many more miles and never had anything like this.
Glassunion
(10,201 posts)I'll have you know that I am well aware of my douchiness, and that the simple purchase of any automobile could never elevate an already peaked, and long perfected... no masterful douche level.
I'm off to spread intense feelings of excruciating malaise in all of my personal encounters for the remainder of the day...
PoliticAverse
(26,366 posts)to give good emissions by sacrificing gas mileage.
There are apparently about 11 million cars involved. For every $1,000 VW has to spend to compensate
each purchaser that would translate into $11 billion. In 1984 VW made about $14 billion in profits.
alarimer
(17,146 posts)The owners may be screwed if they want to dodge the recall, to avoid decrease in performance.
(I personally would never buy a diesel, but this would make me angry if I had).
yellowcanine
(36,719 posts)It is one thing to have a safety recall. The car gets fixed and that is that. However in this case it appears that VW may not be able to fix the cars - they will probably get significantly poorer fuel economy. Added to that is this was a deliberate act of deception. So it is fraud. The remedy could very well be buying back the cars or at least a large cash payment to cover the cost of additional fuel over the lifetime of the car + penalties. Probably talking about 5 to 10 thousand dollars per car or more.
YabaDabaNoDinoNo
(460 posts)Will pay the fine reflash the ECUs be on their merry way and the consumer will have a reduction in mileage but cleaner emissions and admittily by folks already cleaner emissions was the rational for buying the car in the first place.
Sure people will sue but in the end no one will get what they went to court for. Any court ordered buy back or large cash award will be novated by a higher federal court.
So if one owns a diesel suck it up and keep driving if till it dies
Lee-Lee
(6,324 posts)A 20% reduction in fuel mileage isn't acceptable. And while the reflash will lower NOx emissions it will end up increasing CO2 emissions per mile due to increased fuel consumption as well as the increased consumption of petroleum make the environmental impact at best a wash in the big picture from what I see.
alarimer
(17,146 posts)Be aware of that.
Lee-Lee
(6,324 posts)Seems they decided that for as few as are on the road investing in the equipment to do diesels wasn't worth it.
B Calm
(28,762 posts)and your pocket book.
My god, what about all the diesel powered lawn mowers and tractors. Are they going to go after them too?
meow2u3
(25,240 posts)But if they did know, but didn't inform the buyer, they should pay.
In either case, VW should have to buy back the cars at the original purchase price--plus any taxes and fees involved.