United Airlines offered less than minimum-compensation before dragging away passenger.

[DetlefK]

http://www.huffingtonpost.com/entry/united-bump-overbooking-cash_us_58ebbfebe4b0c89f91205466?section=us_politics

United Airlines offered $800 to voluntarily leave the plane.

BUT if you are dumped from the flight involuntarily due to overbooking, you are actually entitled to a compensation of 4x ticket-price, up to a maximum of $1350, plus refund of reservation-fee.

A ticket on this flight did cost at minimum $221.
For an involuntary dump, the passengers were entitled to at least $884 in damages.
And United Airlines offered $800 for a voluntary dump.

[exboyfil]

1. And that was $800 in vouchers

which probably have a market value on that plane of $200 or less. I have seen some shockingly low numbers for how many of those vouchers are actually redeemed.

UA has a lot of explaining to do.

[Cha]

2. United CEO says airline had to 're-accommodate' passenger, and people are having a riot

"This is an upsetting event to all of us here at United. I apologize for having to re-accommodate these customers. Our team is moving with a sense of urgency to work with the authorities and conduct our own detailed review of what happened."

Link to tweet

http://www.cnbc.com/2017/04/10/united-ceo-says-airline-had-to-re-accommodate-passenger-and-twitter-is-having-a-riot.html

I actually teared up a little when I saw them dragging the Dr out.

It's great when bosses stand up for their employees but if this is what they all consider correct ptocedures.. they need to get new policies ASAP, imv.

Think how popular they would be if they had upped their offer until they got a taker instead of dragging the Dr away.

[Warren DeMontague]

3. They didnt even offer $800, they offered an $800 travel voucher, no doubt with usage restrictions

Up the wazoo.

Thats the crux, here- rather than sweeten the pot until 4 people willingly gave up their seats- since it was apparently so fucking vital to get these 4 crewmembers on that plane- they decided it would be cheaper to the corporate bottom line to drag customers off the plane by force.

[Sancho]

4. It appears they really weren't overbooked, but were moving United employees

Also, just because there is a minimum of 4Xs a ticket, it doesn't prevent them from offering more $ or cash instead of vouchers. I they had said, "We'll give $1000 cash to anyone who wants to take the next flight." they would have had plenty of volunteers out of a hundred+ passengers.

After being bumped twice, I vowed never to fly United/Continental ever again, and I never have stepped foot in one of their planes since.

United is one of the worst for bumping passengers.