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United accidentally gave a toddler's seat away - and made his mom hold him for a 3-hour flight
Source: Washington Post
United accidentally gave a toddler’s seat away — and made his mom hold him for a 3-hour flight
By Avi Selk July 5 at 4:19 PM
United Airlines has apologized to a passenger who was forced to give up her 2-year-old son’s seat and hold the child on a flight — until her leg and arm went numb.
Shirley Yamauchi, a middle school teacher from Hawaii, was bound for a teacher’s conference in Boston last week, she told Hawaii News Now. Her traveling companion was 27-month-old Taizo, whose ticket she said cost as much as hers — nearly $1,000.
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But as Yamauchi and her son sat waiting for takeoff to Boston, a man walked up with the same seat number as Taizo, the mother told ABC affiliate KITV.
“I told him, I bought both of these seats,” she told the station. “The flight attendant came by, shrugs and says, ‘flight’s full.’”
A United spokesman told The Washington Post that Taizo’s boarding pass had been improperly scanned and that because the toddler wasn’t logged in to the system, his seat was released to a standby passenger.
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By Avi Selk July 5 at 4:19 PM
United Airlines has apologized to a passenger who was forced to give up her 2-year-old son’s seat and hold the child on a flight — until her leg and arm went numb.
Shirley Yamauchi, a middle school teacher from Hawaii, was bound for a teacher’s conference in Boston last week, she told Hawaii News Now. Her traveling companion was 27-month-old Taizo, whose ticket she said cost as much as hers — nearly $1,000.
[font size=1]-snip-[/font]
But as Yamauchi and her son sat waiting for takeoff to Boston, a man walked up with the same seat number as Taizo, the mother told ABC affiliate KITV.
“I told him, I bought both of these seats,” she told the station. “The flight attendant came by, shrugs and says, ‘flight’s full.’”
A United spokesman told The Washington Post that Taizo’s boarding pass had been improperly scanned and that because the toddler wasn’t logged in to the system, his seat was released to a standby passenger.
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Read more: https://www.washingtonpost.com/news/dr-gridlock/wp/2017/07/05/united-accidentally-gave-a-toddlers-seat-away-and-made-his-mom-hold-him-for-a-3-hour-flight/
5 replies
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