BREAKING: Delta responds to Ann Coulter

[brooklynite]

Link to tweet

Link to tweet

[HipChick]

1. Delta #Clapback..

epic..

[True Dough]

2. It didn't even cost her $30 for all this negative publicity?

Coulter got herself a bang-up deal out of that incident.

[The Velveteen Ocelot]

3. Some of the tweets in response are pretty funny.

Like this one:

Link to tweet

[Hassin Bin Sober]

18. They should have banned her.

[spanone]

4. K&R... she's the essence of republican mean

[doc03]

5. Delta I hear if you lubricate her with a couple glasses of white wine you can

have your way with her.

[RandomAccess]

119. Surely that's unnecessary

Sad to see that kind of ugly sexist insult here.

[doc03]

120. That was something I read several years ago about her. It was said she likes her white

wine and gets a little friendly after a few. That was from a Washington reporter that said it was well known around town.
I am amazed anyone here could get offended with something said about Ann Colter on DU. I have heard every kind of insult imaginable
about her in past right her on DU. People calling her Man Colter and talking about her having an Adam's pole and so on. I sure as hell wasn't the first.

[RandomAccess]

121. That someone else said it doesn't make it less sexist

And since when is it okay to be sexist about women we don't like? Does that work for racism too? Or homo/transphobia (as with the Adam's apple joke)? All of that's perfectly okay if we don't like them? That would make it okay for Trump & supporters to say all the sexist things they want against Hillary. Is that the bargain we want to make?

[Initech]

6. Ha ha!!!!

[GulfCoast66]

7. All airlines are pretty subpar

But Delta is still my favorite. Flying them to France this fall.

After bitter experience I no longer fly 'discount' airlines.

I know people have major problems with Delta but after over 50 flights on them I have never had a problem I can blame o them.

[GetRidOfThem]

118. Delta is the best US carrier amongst the majors.

My wife and I love the airline, she has two million miles with them. Anne Coulter does not know what she is talking about.

American and United have the worst reputation, though both have been improving in friendliness. United overall is had much advanced from its horrible reputation about five years ago.

We both travel a lot, both domestically and internationally, for work and play...

[Thinkingabout]

8. She is a POS

[mcar]

9. $30? She pitched a fit over $30?

[oberliner]

16. She was mad that she got moved from an "extra room" seat

To a regular seat - when she had pre-booked the extra room seat (which costs an extra thirty dollars).

[mcar]

24. I know

To pitch that kind of fit, including outing the innocent other passengers is way OTT.

[oberliner]

33. I agree that she behaved in an awful way

Especially with respect to the innocent people who she photographed and posted online for no good reason.

That being said, Delta is in the wrong here, it seems to me.

[spooky3]

43. I agree. They haven't explained why she didn't get

the seat she paid for. While the apparent injustice to her was much less than the bad treatment in other cases, if they didn't have a good reason for bumping, they shouldn't have done it.

[Jim Beard]

56. She got a seat like the one she paid for. It was across the asile from her bought seat and it still

had the same extended leg room.

[Abu Pepe]

104. so she posted that and then flew right next to the person - or nearby?

i thought she didn't get on the flight.

holy shit she's worse than i thought. well, no that's bullshit.

[oberliner]

105. Except she had to sit in a window seat, instead of aisle seat which she had pre-booked

There is a difference - especially for taller/bigger folks.

[Bengus81]

111. She didn't pre-book an isle seat,she booked a window seat..........

Less than 24hrs before the flight she up and changes it to that isle seat. That's when things got screwed up but she still got her window seat,sounds like on the other side.

So big whoop,she got a seat like she originally wanted but didn't get her isle seat. Delta is refunding her whopping $30 bucks for the mistake and she WHINES for a day straight.

This almost sounds like it was done on purpose to see what would happen.

"Delta said Coulter had originally booked a window seat in an exit row, but changed it to one in the aisle less than 24 hours before. The airline said it "inadvertently" moved Coulter during boarding, to another window seat in the same row "when working to accommodate several passengers with seating requests."

The airline said that while there was some confusion over seating assignments initially, all passengers complied with a flight attendant's request to move to the seats listed on their ticket. It was only when Coulter began tweeting on Saturday that Delta became aware of the issue, the airline added.

"Delta expects mutual civility throughout the entire travel experience," it said. "We will refund Ms. Coulter's $30 for the preferred seat on the exit row that she purchased."

[pnwmom]

26. It's worse than that. Delta said they moved her to a different seat in the SAME ROW.

This was in another article.

[oberliner]

32. That seems strange

What would be the point in doing that?

[pnwmom]

37. Maybe to let that 3-person family sit together -- the one in the photo she took?

[oberliner]

39. Then Delta is definitely in the wrong

You can't force someone to move from a seat that they bought and paid for in advance for that reason. Why allow pre-booking of seats in that case? If you pay for a specific seat in advance, you should be allowed to sit in that seat.

[brooklynite]

44. Yes, you can...

You can buy a seat; but Delta reserves the right to move you if necessary. Coulter was moved from an AISLE Comfort Plus seat to a WINDOW Comfort Plus seat.

[oberliner]

52. Does not seem like it was necessary

If I book an aisle seat and was told I had to move to a window seat, I'd be annoyed about that. Especially if I wanted the aisle seat because I was very tall or what have you.

[leftynyc]

114. I just returned from Europe via Delta

and both flights had these problems. It's my understanding that their FIRST priority is to seat families together and there were obviously some problems because on both flights they made announcements that people needed to sit in the seats that were showing on their e-tickets. They said they would work it out once they were in the air so as to not hold up the flight. Sounds like annie got her knickers in a knot for a problem that effects a lot of people every single day.

[The Mouth]

123. That right, as with overbooking

needs to *END*. Now, and forever, in all circumstances, with penalties high enough to make buying another plane look trivial.

No excuses, no exceptions.

[pnwmom]

45. No, probably not. Haven't you ever seen the disclaimer when you choose a seat?

It often says that the seat choice is only a request and it must be confirmed by the airline.

In this case, Delta didn't confirm that particular seat, but assigned her to a different seat with extra leg room in the same row.

Big deal.

http://www.farecompare.com/news/airline-seat-assignments-not-always-guaranteed/

FareCompare recently received the following question about airline seats:

“This happened to me [and others], previous seat assignments, booked when tickets were issued, were no longer valid.”

No Guarantees

Yes, this happens – in fact, FareCompare is unaware of any airline that absolutely guarantees passengers will always get the seats they select, although such changes do not seem to be particularly common. And yes, airlines tell you seat selections are not guaranteed (see 5 tips below for getting the best seat).

[oberliner]

53. Generally people are allowed to sit in the seats they booked

It seems fairly unusual to do something like this, and I can see why a passenger might be pissed about it (especially if they specifically booked an aisle seat well in advance and were forced to move to a window seat - and no explanation was given).

[pnwmom]

55. We don't know that she booked it well in advance -- just that she felt entitled to humiliate

the woman who was assigned the seat, by posting her photo on the Internet.

It may be unusual, I don't know. But I know I've seen that disclaimer most times I book online. I never expect to get a particular seat unless I confirm it with the airline later. And Coulter never said she did that.

[oberliner]

58. She claims that she did

First, let me once again make clear that her behavior here is deplorable, in particular taking the photo of the people sitting in those seats and posting it on twitter. Zero excuse for that. She is a horrible human being.

That said, Delta did not handle this well, in my opinion. Delta has said that she did not receive the seat she paid for, and they have given no explanation for why that I have seen.

[pnwmom]

59. Where did she say she confirmed it? All I read, over and over, was that she "prebooked" it -- like

that puts her in some special category.

Who doesn't try to "prebook" a seat assignment when buying tickets online? But most of us don't throw tantrums if the seat we asked for doesn't get confirmed.

She's just an attention-holic, and she got the attention she wanted.

[oberliner]

61. If you choose a specific seat in advance, you should be allowed to seat in that seat

Unless there is some unusual circumstance that makes it necessary for you to move. In that case, the airline staff should explain the circumstances. Just seems like basic customer service.

I know we all despise Ann Coulter, but defending the airline here seems misguided.

[pnwmom]

62. If you're buying a ticket online, you should read the disclaimer that says the seat isn't

guaranteed, and that it needs to be confirmed with the airline.

And then you should confirm it with the airline. She clearly didn't.

[oberliner]

86. OK

But if I pre-book a seat, and I am moved to a different seat for some reason on the plane, I would hope that someone on the plane would offer some explanation. That does not seem to have occurred in this situation.

[pnwmom]

90. For all we know, her boarding pass was printed with the window seat number on it.

She just didn't bother to check that her aisle seat had been confirmed. I read lots of her tweets and saw nothing about her having confirmed the seat assignment.

[citood]

97. We (and Coulter) wouldn't have to guess as to the reason why, if Delta would just tell her

Its possible for both sides to be wrong here. No amount of fine print during the ticket purchase makes it at all wise for a service industry to give a customer the silent treatment.

[pnwmom]

98. But when you book online it's not fine print. It jumped out at me, anyway. And we don't know

Delta hasn't reached out to her, as they said they would. She wouldn't admit it if they did.

[citood]

99. The flight attendant should have 'reached out to her' in the same sentence as "we need you to move"

That's the problem, Coulter or no Coulter, its terrible customer service.

[pnwmom]

103. How do you know she didn't? Do you believe anything else Coulter has to say?

She has zero credibility with me.

[krispos42]

76. I get the feeling that the other family got there first, and made the request...

...before Coultergeist showed up to the gate.

Some people like to get on the plane at the last possible minute to avoid all the fuss of people trying to get their carry-ons stowed and settled.



Poor snowflake.

United siccing cops on you to drag you out of a seat you paid for so the airline could transport a couple of mechanics? THAT'S a problem.

This?

First world problems, Countergeist.

[oberliner]

84. You may be right

And she is acting ridiculously, regardless.

[The Mouth]

124. So, stuff buried in a disclaimer/boilerplate should carry the weight of law?

What if they put on page 174 of your mortgage that they can take your house back anytime they want? Or your insurance contract says they don't have to pay you if the loss happens on a full moon? Just because some crapweasel lawyer put it in the fine print doesn't mean we should bend over and submit.

Just because it's printed on something does not mean that it should have the force of law. Much as I dislike Anne, I want to see Delta get hurt bad on this, just like anytime any entity tries to weasel out of what a reasonable person would expect without going over the fine print with a magnifying glass would expect.***
***Good gravy, did I use "Anne" and "reasonable" in the same sentence?!!!

anyway, the above respectfully submitted and I enjoy your posts; not an attack, just a personal peeve with any and all boilerplate fine print in any contract of adhesion.

[politicat]

89. She got moved from one extra leg room seat to another extra leg room seat.

But she really got mad because a) she expected to not have to sit beside someone, and b) she had to sit beside someone of color. And because c) she's addicted to attention and hasn't been getting much (Kellyanne Conjob is currently the suicide blonde RWNJ princess) and wants to make herself relevant again.

[oberliner]

91. One was an aisle and one was a window

That is a relevant detail to include.

[Charlotte Little]

102. How do you know she "got moved" - ?

I'm still not understanding this whole thing. She bought a regular ticket, but then upgraded ($30) to be able to sit in the exit row so that she could stretch out her legs. Right? This wasn't an "extra seat purchase" like an obese passenger buys, but an upgrade if the flight wasn't full.

What I want proof of is:

- Ann arrived on time for the flight, or even a tad early, to check in and claim the $30 upgrade
- Ann was "moved" from the seat she paid $30 to "reserve" to another
- The woman she photographed FORCED Ann out of her exit isle seat, for which she (Ann) paid the additional $30, thus justifying Ann's harassment of said woman by taking her photo and spreading it online
- A reason why Ann didn't buy a first class ticket if she's that GD high maintenance

[oberliner]

106. Both she and Delta have said that she was moved from an aisle to a window seat

But that both seats were "extra room" seats in the same row.

This seat was pre-booked, so not something that was an on-flight upgrade.

[Goonch]

10. ANN RUNNING

[Hassin Bin Sober]

15. In the pie thrower's defense, she makes a very small target.

When she turns sideways she disappears.

Also, did I see an ink cloud?

[Maynar]

25. Ink Cloud

[Kali]

74. ink cloud!

[Skittles]

11. THANK YOU DELTA

yes INDEED

[Worktodo]

12. Delta manages over 5k flights per day

And Delta moves over 180 million people every year. Sorry you missed your seat Ann. I'm sure you'll get your $30 back. Classic "First world problem." At least she didn't compare herself to Rosa Parks.

[Skittles]

14. or Merrick Garland

[Worktodo]

20. Oh snap

That's a good one.

[Skittles]

40. here is the credit

https://www.democraticunderground.com/10029332172

[oberliner]

17. I loathe Ann Coulter, but Delta is in the wrong here

Unless there is more info.

[BadgerMom]

30. I agree.

I hate seeming all preachy and judgy, but that's my verdict. Delta was right to apologize and refund her money; wrong to chastise a customer. If they stopped after the first tweet, all would be well. I just don't like corporations telling off citizens.

[oberliner]

31. Also, they shouldn't move someone from a seat that they pre-booked and paid for

I haven't yet seen an explanation from the Delta side as to why that happened (and I am certainly open to explanations).

[Ms. Toad]

46. From Delta's Contract of carriage.

Delta will exercise reasonable efforts to carry passengers and their baggage according to
Delta’s published schedules and the schedule reflected on the passenger’s ticket, but
published schedules, flight times, aircraft type, seat assignments, and similar details
reflected in the ticket or Delta’s published schedules are not guaranteed and form no part of
this contract. Delta may substitute alternate carriers or aircraft, delay or cancel flights,
***change seat assignments***, and alter or omit stopping places shown on the ticket at any time.

Schedules are subject to change without notice.

(Emphasis awkwardly added, since HTML tags still don't work )

[oberliner]

51. Got it

Disregard my response to your other post.

Still, one would think there is generally some stated reason for changing a person's seat - that seems to have not been communicated here.

[LanternWaste]

115. I think it's great you're digging your feet in on this one.

I think it's great you're digging your feet in on this one.

[Coventina]

65. No, Ann did something really despicable in tweeting out the photo of the other passenger.

It wasn't the young woman's fault that Delta gave Ann's seat to her.

It was a really horrible thing to do.

I hope the young woman sues.

[BadgerMom]

77. I agree that Coulter's actions were abominable.

I also hope the woman sues successfully. My only beef is with Delta scolding anyone. I just don't like the precedent.

[Coventina]

78. In most cases I would probably agree with you, however, in this case Ann was

using her notoriety (I refuse to call it fame) to get her rabid followers to persecute their other customer and their employees.

Doxing, as we have seen, can ruin people's lives. Whatever her beef with Delta was, she was attempting to incite attacks against individuals. That just cannot be tolerated.

[BadgerMom]

87. True.

And, I am prejudiced against Delta. My sister-in-law has been a flight attendant with them since 1981. When they went through hard times financially they took employee retirement funds and cut benefits, including my sister-in-law's. They are not a union shop. All that being said, she loves Delta and votes against unionization every chance she can. Whaddaya gonna do, I guess.

[Hassin Bin Sober]

41. More info:

https://www.delta.com/content/dam/delta-www/pdfs/legal/contract_of_carriage_dom.pdf

[oberliner]

42. Which rule?

What part of that pdf is relevant?

[Ms. Toad]

47. Just {ctrl}-f for "seat assignment) n/t

[oberliner]

50. Have done so

I don't see what in this document justifies the events described on the flight. Can you point me to a sentence?

[Hassin Bin Sober]

48. 37b

Under section 37B of the contract signed, it states quite clearly that all offers shall become null and void if - and you can read it for yourself in this photostatic copy - "I, the undersigned, shall forfeit all rights, privileges, and licenses herein and herein contained," et cetera, et cetera... "Fax mentis, incendium gloria cultum," et cetera, et cetera... Memo bis punitor delicatum! It's all there! Black and white, clear as crystal! You stole Fizzy-Lifting Drinks! You bumped into the ceiling, which now has to be washed and sterilized, so you get... NOTHING!!! You lose! GOOD DAY, SIR!

[oberliner]

49. Huh?

What are you talking about?

[jmowreader]

71. It's a line out of Willy Wonka and the Chocolate Factory

[mythology]

73. It's a quote from a movie

[CentralMass]

80. :-)

[chwaliszewski]

92. Awesome!

Thanks for recalling that. I love witty quotes from movies. Like this one...

Gozer the Traveler. He will come in one of the pre-chosen forms. During the rectification of the Vuldrini, the traveler came as a large and moving Torg! Then, during the third reconciliation of the last of the McKetrick supplicants, they chose a new form for him: that of a giant Slor! Many Shuvs and Zuuls knew what it was to be roasted in the depths of the Slor that day, I can tell you!

[tavernier]

100. I've always especially loved that part.

RM was made for that role!

[USALiberal]

63. I agree also, why did they move her? Why did she lose her seat? n/t

[Coventina]

66. If you don't show up in a timely fashion, airlines reserve the right to resell your seat.

Apparently, Ann was showing up at the very last second. She still had a seat on the plane, but they had reseated her due to her tardiness.

[USALiberal]

67. OK! Well, that seems like a reasonable reason. So she screwed up basically. Thanks for info! nt

[Coventina]

68. Very welcome!!

[oberliner]

72. Where did you get that info from?

Do you have a link?

[Coventina]

75. here is the link to Delta's check-in policies:

https://www.delta.com/content/www/en_US/traveling-with-us/check-in/requirements.html

[oberliner]

82. A link to your claim that "Ann was showing up at the very last second"

Was what I meant.

Where did you get that from?

[Coventina]

95. Oh, well in that case it came from another thread on DU about the incident.

I didn't verify that information for myself.

I don't fly Delta myself, so I have no particular need to criticize nor defend them. Heck, I hate flying, period.

All I can say is that I've never had an issue with my pre-booked seat being taken away from me.
But then, I am always early.

My biggest concern in this incident was Ann's attempt to dox the poor customer who got her seat.
Whatever Ann's beef with Delta is, tweeting out the picture of that young woman was an attempt to have her harassed by the mouth-breathers to love Ann's books and racism.

[oberliner]

96. Gotcha

And I agree that her behavior was reprehensible (particularly tweeting the photo). She is awful.

[GP6971]

19. I would have thought she'd fly First Class.

You mean she travels with us low lifes? How noble of her

[oasis]

22. She can apply the 30 bucks on a 1st class ticket...on another airline.

get thee gone

[The Velveteen Ocelot]

29. There's nothing first class about her.

I'm surprised they didn't make her ride in a crate in cargo.

[GP6971]

35. So true

maybe they wouldn't allow her to buy FC ticket.

[CentralMass]

88. With tbe savings she buys beautiful butterflies, then pulls their wings off.

[imanamerican63]

21. Trump Air must not had a seat available?

[Bad Thoughts]

23. The preferred Republican airine is Aerofot. eom.

[jpak]

27. LOL!

[MiddleClass]

28. Avoid all those problems, fly first-class

You'd think Fox news personalities would be able to afford to not fly coach

[FSogol]

83. Do they have a No Class section?

I came imagine how awful it would be to be on a flight with Ann Coulter.

[MiddleClass]

117. Bingo, imagine that, a hate this movie, it must be a liberal

This soda taste bad, the waitress must be liberal.
The passenger in front of me just reclines all the way, must be a liberal.
I'm cold, must be a liberal.

On and on

[lpbk2713]

34. Delta should put Coultergeist on their no-fly list.

That should make her happy. I know Delta and their future passengers will be.

[Norbert]

60. I agree

Delta may or may not need to shoulder the blame for bumping a passenger from a preferred seat but her behavior is beyond the pale. I would either ban her from flying Delta or at least give her an extended 'time out'.

I would expect the right-wing tRumpettes to give Delta the "Target" or "Hamilton" treatment, if they haven't already started to do this.

[elehhhhna]

36. Read this out loud including the "cont."

[Kali]

81. !

[BadGimp]

38. But but she's Ann Coulter, insults and negative comments is what she does!

[Turbineguy]

54. She got some free publicity

and who knows, maybe some RW nutjobs will take a different airline.

[Jim Beard]

57. Maybe Coulter was on this airline.....................

http://www.charlotteobserver.com/news/local/article161691703.html

‘Passed gas’ forces passengers off plane at Raleigh airport


A person who “passed gas” on an American Airlines plane on Sunday afternoon forced all passengers off the jet, officials said.

The flight, which was not identified by RDU officials, landed at the airport around 4 p.m. after passengers became ill with nausea and headaches, according to a spokesperson with Raleigh-Durham International Airport.

All the passengers were taken off the plane. After the incident was investigated, it was determined that a passenger “passed gas,” the official said.

Authorities later said that the incident was a “medical call” and directed all questions to Wake County EMS.

RDU officials did not identify where the plane was from or its destination or what type of aircraft was involved.

Read more here: http://www.charlotteobserver.com/news/local/article161691703.html#storylink=cpy

[progressoid]

64. !! Hope they get to bottom of this and sniff out the culprit.

[Norbert]

69. She is having a Twitter storm

that would make Tangerine Scream very proud. Skeletor is now digging up dirt on Delta. She is pathetic.

[link:

Link to tweet

|

[link:

Link to tweet

|

[The Velveteen Ocelot]

79. Same mentality as Dolt 45. Can't let anything drop, always plays the victim.

Whether Delta was wrong or right, it wasn't a big deal. She got where she was going. They didn't kick her off the plane or drag her down the aisle or lose her luggage. She wasn't inconvenienced beyond not getting to sit in the very exact seat she wanted, even though the one she was moved to was in the same row. Most people would be a little annoyed, and maybe they'd complain to the airline later, then leave it at that because in the great universe of inconveniences and hassles this one was pretty damn small.

But no.

Narcissists can't tolerate being inconvenienced in any way. They regard anything of the sort as a personal affront WHICH MUST NOT BE TOLERATED, because DO YOU KNOW WHO I AM???

Speaking of which, there is a story, perhaps apocryphal, of one such arrogant big shot who was haranguing a gate agent because he couldn't get the first-class seat he wanted at the last minute, and he loudly asked her, "DO YOU KNOW WHO I AM?" Whereupon the gate agent got on the intercom and announced, "We have a gentleman here at the gate who doesn't know who he is. Can anyone help him?"

[chwaliszewski]

93. OMFG!

[SweetieD]

70. Wow!!! Lmao

[jmowreader]

85. She apparently flies Delta a lot

At some point, though, one has to wonder why Delta simply doesn't tell her "Delta Airlines reserves the right to refuse service to anyone, and we are exercising that right in perpetuity."

Either that, or deplane her by chucking her out the back door while the aircraft is over the outer marker.

[chwaliszewski]

94. Here's what I don't get.

If she is so damn famous, why didn't she get a 1st class seat reserved?

[alfredo]

101. That's so funny!

[Gothmog]

107. I really dislike Coulter

She is not a nice person

[Neema]

108. Isn't she a best-selling author? Why is her cheap bony ass not in first?

Good grief. What Delta did is annoying for sure but considering she thinks everyone is beneath her, why not distance herself as much as possible? I know everyone else would appreciate it.

[IronLionZion]

109. Ann's book sales must have fallen on hard times to fly coach

she's really slumming it with people she doesn't want to be around

[Bengus81]

112. LOL...that's what I said yesterday. A thousand books and she still has to fly with common folk?

Why Ann...maybe pillboy or Hannity would let you use their jet!! Or have you ever heard of Net Jets or Wheels Up?? Poor ole' Ann has to fly with a load of people,some even brown or worse Liburls...GASP!!!

[klook]

110. If all the other passengers had chipped in $30 each,

would that have been enough to get Delta to drag Coulter off the plane?

[WinkyDink]

113. Raise your hand if you wouldn't have complained.

[YOHABLO]

116. I fly Delta all the time and have never had a complaint to way towards them.

However, I would be a little pissed if they moved my seat that I pre paid for. I realize it's the summer season and there are lots of passengers to deal with. So I'm sure they try to do the best they can. Quite frankly, I'd feel uncomfortable sitting next to Ann. I wouldn't know what to say. I guess I'd be cordial like I am to everyone else. She's actually no one to me. Just another strange person with some very bent ideas.

[The Mouth]

122. No fan of Ann, but ANYTHING that slaps the airlines around is good

Greedy, arrogant bastards need to be re-regulated, forced to refund ALL monies for every flight that leaves, give lifetime free flying to anyone who is involuntarily bumped and be fined $10K per item lost.

Hate those bastards; any company not providing exactly what was agreed upon, regardless of weasel words in the boilerplate, should be smacked so hard that the shareholders call for the heads of CEO and board.