Welcome to DU!
The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards.
Join the community:
Create a free account
Support DU (and get rid of ads!):
Become a Star Member
Latest Breaking News
General Discussion
The DU Lounge
All Forums
Issue Forums
Culture Forums
Alliance Forums
Region Forums
Support Forums
Help & Search
General Discussion
Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsAfter the Equifax Hack, LifeLock Sign-ups Jump Tenfold
Shortly before Equifax Inc. revealed last week that it had been hacked, Fran Rosch got a call. The Symantec Corp. executive was vacationing in Maine, visiting his parents, when an Equifax representative telephoned to say sensitive information about 143 million Americans had been put at risk.
Armed with information only a handful of people had at the time, Rosch mobilized the rapid response team at LifeLock, the identity-theft protection service owned by Symantec. This included member services, legal counsel, product development, marketing, and public-relations staff, he said. Rosch knew the company would receive an onslaught of calls and sign-ups in the coming daysfar greater than anything it had experienced before. And he was right.
It was crazy, Rosch, the executive vice president and general manager of consumer business at Symantec, said in a phone interview on Tuesday. It has been like an earthquake.
Since news of the breach, LifeLock has seen six times its usual web traffic and the company is enrolling 10 times as many new customers every hour than before the attack was disclosed. Were over 100,000 new members and counting since the breach, Rosch said. Most are paying the full price, rather than discounts. Its a really incredible response from the market.
https://www.bloomberg.com/news/articles/2017-09-13/after-the-equifax-hack-lifelock-sign-ups-jump-tenfold
Armed with information only a handful of people had at the time, Rosch mobilized the rapid response team at LifeLock, the identity-theft protection service owned by Symantec. This included member services, legal counsel, product development, marketing, and public-relations staff, he said. Rosch knew the company would receive an onslaught of calls and sign-ups in the coming daysfar greater than anything it had experienced before. And he was right.
It was crazy, Rosch, the executive vice president and general manager of consumer business at Symantec, said in a phone interview on Tuesday. It has been like an earthquake.
Since news of the breach, LifeLock has seen six times its usual web traffic and the company is enrolling 10 times as many new customers every hour than before the attack was disclosed. Were over 100,000 new members and counting since the breach, Rosch said. Most are paying the full price, rather than discounts. Its a really incredible response from the market.
https://www.bloomberg.com/news/articles/2017-09-13/after-the-equifax-hack-lifelock-sign-ups-jump-tenfold
I attempted to sign up with LifeLock today. While reading the fine print, I was disturbed by a few things--namely, LifeLock (Symantec) appears to have a relationship with Equifax --that is the credit bureau they use to provide Credit Scores and credit monitoring. I shrugged off my concerns and made my way to checkout. Unfortunately (or fortunately), the PayPal checkout page would not load. I even changed browsers, cleared cookies, etc. Their site doesn't appear to be ready for prime time. Apparently, many LifeLock members can't even log in right now and they're complaining on Twitter about the customer service & outrageous phone hold times (1 hr+). No thanks. I froze my credit file so hopefully that's enough. Besides, it's not right that Equifax is potentially benefiting from being sloppy with our data. Congress???
InfoView thread info, including edit history
TrashPut this thread in your Trash Can (My DU » Trash Can)
BookmarkAdd this thread to your Bookmarks (My DU » Bookmarks)
3 replies, 1011 views
ShareGet links to this post and/or share on social media
AlertAlert this post for a rule violation
PowersThere are no powers you can use on this post
EditCannot edit other people's posts
ReplyReply to this post
EditCannot edit other people's posts
Rec (2)
ReplyReply to this post
3 replies
= new reply since forum marked as read
Highlight:
NoneDon't highlight anything
5 newestHighlight 5 most recent replies
After the Equifax Hack, LifeLock Sign-ups Jump Tenfold (Original Post)
ecstatic
Sep 2017
OP
SunSeeker
(51,787 posts)1. Lifelock used to be owned by a right winger, but Semantec bought it in 2016.
Not sure if Semantec is as bad.
Egnever
(21,506 posts)2. life lock has had to pay multiple fines for deceptive advertising
Freezing you credit is supposed to be much more effective from my understanding and costs a whole lot less.
ProgressiveValue
(130 posts)3. That's what I'd did.
I only need my credit card for now. I have no plans on opening a new line of credit for a few years, so I figure the pain in the ass of unlocking it will be worth having it frozen for now. Anyone who has my info is screwed; they'll have to move on down the list.