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EarlG

(22,619 posts)
Sat Nov 2, 2024, 11:58 PM Nov 2

Saturday night update on the recent database issues -- we are cautiously optimistic

Hello everyone,

Since we re-opened DU for everyone earlier today, the database seems to be performing normally. We are continuing to monitor the situation, but we're cautiously optimistic that the issue has been resolved.

I'd like to apologize once again to all the people who got locked out over the last 48 hours. Our only option if we wanted to keep DU online was to massively reduce the amount of traffic and connections to the database, so we did what we had to do. The alternative would have been taking DU offline for everyone, but we wanted to try and keep it running for as many people as possible.

I can't promise that this is the last issue we'll see over the next few days. The week leading up to the general election is the busiest and most chaotic time in a four year cycle for us, and while we always do what we can to anticipate and mitigate any issues, sometimes things like this database glitch just strike without warning. I'm glad we were able to get things back up to speed in a relatively short amount of time, and we've got our fingers crossed that DU will be performing normally as we go forward.

Thanks again for your patience. Hopefully we will not have to make any further announcements about this.



22 replies = new reply since forum marked as read
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Saturday night update on the recent database issues -- we are cautiously optimistic (Original Post) EarlG Nov 2 OP
Thank you for all your efforts to get the site up and working again. We'll get together and make a special donation Deuxcents Nov 3 #1
Thank you! LoveTheDU Nov 3 #2
I like your screen name, LoveTheDU! calimary Nov 3 #21
Thanks so much, EarlG, for all you do - Elad too! Rhiannon12866 Nov 3 #3
Elad deserves the props for this one EarlG Nov 3 #5
LOL! Well then, major thanks to Elad - and to you for keeping us up to speed! Rhiannon12866 Nov 3 #7
You're welcome EarlG Nov 3 #9
Well, EarlG, MANY thanks to both you AND Elad for the work you put in on all this! calimary Nov 3 #22
Thanks for all of your hard work, my dear EarlG! And that goes for Elad too. CaliforniaPeggy Nov 3 #4
DU is wunnerful wunnerful, mahalo gracias merci nt msongs Nov 3 #6
THANK YOU! elleng Nov 3 #8
Thank you EarlG and Elad! Wednesdays Nov 3 #10
Thanks for all your efforts. Great work. sinkingfeeling Nov 3 #11
Thank you so much! bamagal62 Nov 3 #12
Thank you! 2naSalit Nov 3 #13
TY. Get some sleep. electric_blue68 Nov 3 #14
TY! Lemon Lyman Nov 3 #15
THANKS! Hermit-The-Prog Nov 3 #16
Thanks so much, Elad and EarlG, for all you do !! ❤️ littlemissmartypants Nov 3 #17
Thanks again, Earl G and Elad, for all the hard work for all of us. You rock! HeartsCanHope Nov 3 #18
Thank you so much! BlueMTexpat Nov 3 #19
This place is important. Well done! byronius Nov 3 #20

Deuxcents

(20,069 posts)
1. Thank you for all your efforts to get the site up and working again. We'll get together and make a special donation
Sun Nov 3, 2024, 12:01 AM
Nov 3

As I’m sure this expense was not in the budget. You and your team are much appreciated.

calimary

(84,575 posts)
21. I like your screen name, LoveTheDU!
Sun Nov 3, 2024, 02:40 AM
Nov 3

I don’t claim to speak for the rest of us here, but it’s a safe bet that “LoveTheDU” would very accurately describe how WE ALL feel about this place!

Hope you feel as at-home here as the rest of us do! (Or dare I adjust that to “the rest of us DU”!

EarlG

(22,619 posts)
5. Elad deserves the props for this one
Sun Nov 3, 2024, 12:08 AM
Nov 3

He was the one handling the repairs, I was mostly just communicating with you all.





(Of course, this does mean that if the site goes down again, it's Elad's fault )

EarlG

(22,619 posts)
9. You're welcome
Sun Nov 3, 2024, 12:16 AM
Nov 3

Elad and I have two different skill sets when it comes to DU -- he's the back end guy and I'm the front end guy. So if it's a problem involving, say, page elements being out of place or things not showing up on the screen correctly, that's for me to fix. If it's a database problem, that's Elad's thing. Often, these issues will overlap and we'll work out a solution in tandem, but this one was pretty much all Elad.

calimary

(84,575 posts)
22. Well, EarlG, MANY thanks to both you AND Elad for the work you put in on all this!
Sun Nov 3, 2024, 02:43 AM
Nov 3

MANY MANY Thanks!!!

Lemon Lyman

(1,477 posts)
15. TY!
Sun Nov 3, 2024, 01:03 AM
Nov 3

Thank you so much mods & owners!

If I remember correctly, the site is much more protected from some psycho attack like the one that shut down the site in 2016, right?

I'm looking forward to a great news Tuesday on DU!

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