U.S. Announces Recall of Samsung Washing Machines

[mahatmakanejeeves]

Last edited Fri Nov 4, 2016, 12:31 PM - Edit history (2)

Source: The Wall Street Journal.

U.S. Announces Recall of Samsung Washing Machines

Tops of the machines can detach during use, U.S. product safety officials say

By John D. McKinnon

[e-mail]
http://twitter.com/johndmckinnon

Updated Nov. 4, 2016 10:22 a.m. ET

U.S. product safety officials announced a recall affecting 2.8 million Samsung Electronics Co. washing machines, in another hit to the company’s reputation already reeling from the botched recall of its Galaxy Note 7 phone.

The Consumer Product Safety Commission said the tops can detach during use. The company has received more than 700 reports of incidents and nine reports of injuries including a broken jaw, the agency said Friday.

The recall affects 34 top-loading models sold at various stores starting in 2011.
....

The extensive recall comes two months after the Korean manufacturer said it was in “active discussions” with U.S. officials to address potential safety issues of certain top-loading washing machines.

In August, three consumers filed suit against Samsung, alleging that their machines suddenly exploded while in use.
....

—Anne Steele and Jonathan Cheng contributed to this article.

Read more: http://www.wsj.com/articles/u-s-announces-recall-of-samsung-washing-machines-1478262373

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I'm just glad I finally found a topic more popular than Beyoncé: disintegrating Samsung washing machines.

Remember to keep reading The Wall Street Journal. for all the latest in washing machine news.

[rickford66]

1. I understand they are not allowed on airplanes now.

[Kber]

4. Heh!

[awoke_in_2003]

23. I'm waiting...

for them to sue Apple over this.

[dalton99]

3. FAA announcement to follow

[napi21]

5. Whay exactly does "tops can detach" mean on a washing machne? A broken jaw is mentioned.

Are they talking about the entire top of the machine flying off with a force strong enough to do THAT kind of damage?

[Grey Lemercier]

7. A Samsung Top Load Washer.

[LovingA2andMI]

6. Love My Note 4...

Need to upgrade and the issues with the Note 7 dashed those hopes. Now, Samsung is having issues with its Washing Machines?

Might have to be a reluctant iPhone 7 converter if the news for Samsung doesn't turn around, soon.

[dixiegrrrrl]

21. Clearly, Sansung is involved in a covert plan to kill customers.

[C_U_L8R]

8. Wow Samsung went from shining star

to the world's leading producer of broken products.
How does Samsung management keep their jobs?

[demosincebirth]

9. Wow! I was, just, about to buy one. He

[callous taoboy]

10. My Samsung fridge was crap as well.

Kept leaking water into the vegetable bin because the area behind the back panel kept freezing solid. Sears, another piece of shit company, tried fixing it 3 times and when it would not stay fixed they would not replace the fridge. NEVER buy Samsung appliances. NEVER shop at Sears.

[dalton99]

13. Did they clean the condenser coil or replace the fan?

[onehandle]

11. In addition to their phones, their TVs, tablets, dryers, dishwashers, etc are starting fires.

Samsung is well known for rushing products to market without testing.

[hamsterjill]

14. I had one of these washers a couple of years ago.

It was complete crap and there was NO customer service from Samsung.

Bought a nuts and bolts Speed Queen and I have clean clothes and no hassle!

Will never buy another Samsung product.

[NBachers]

19. I have a Speed Queen- it's like a cast-iron 1964 washing machine- and no digital panels to go bad.

[Demsrule86]

15. I own one...have had no issues but...

[NWCorona]

20. I like Samsung products but why risk it?

[hunter]

16. Our old Kenmore destroyed itself this way.

After two decades of service, and suffering our aggressive tap water and my wife's faith in bleach, one of the clips holding the machine together must have broken during the spin cycle and all the other clips followed. The electrical switches that are supposed to stop the machine if something bad happens were probably corroded too. The wreckage was remarkable. The machine looked like an angry gorilla had attacked it.

There's no excuses for a newer machine that destroys itself.

[moondust]

22. Thank you, government watchdogs.

Sometimes I get the impression that some corporations are sacrificing quality control on the altar of absurd executive compensation and careless profitability schemes aimed at boosting "shareholder value."