Time Warner Cable suffers major outage; New York launches probe

[steve2470]

This discussion thread was locked as off-topic by DonViejo (a host of the Latest Breaking News forum).

Source: Reuters

snip

The outage to all of its Internet customers across 29 states began at about 4:30 a.m. EDT, said company spokesman Bobby Amirshahi. Services were “largely restored” by 6 a.m and "a majority, if not all" were back on line as of 8 a.m., he said.

The outage came at a critical time for Time Warner, which is working to win FCC approval of a $45 billion proposed merger with Comcast Corp, the largest U.S. cable provider as market experts say that customers are frustrated by the frequency and handling of previously disclosed service disruptions.

The company said it was investigating the cause of Wednesday's disruption, which occurred as technicians conducted routine network maintenance on its Internet backbone.

"We believe it to be human error that occurred during a routine overnight maintenance window,” Amirshahi told Reuters.

snip

Read more: http://www.reuters.com/article/2014/08/27/us-timewarnercable-outages-idUSKBN0GR1JT20140827

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You know someone's ass is getting chewed and/or fired, if it was truly human error.

[JesterCS]

1. Mine was out, Cincinnati, Ohio n/t

[Lint Head]

2. Charter had the very same problem.

[Cooley Hurd]

3. It was up for me @ 5am...

...I had to do testing on our network via VPN and it was operational @ 5am. 5:05am? Not so much.

[Downwinder]

4. Single point failure?

[LittleGirl]

7. worst possible thing for communications

is to have a single point of failure. I remember it well.

[totodeinhere]

5. My Frontier connection was down from 10:30 AM yesterday until 3:30 AM today.

I was going through Internet withdrawal symptoms.

[valerief]

6. We're 42nd! We're 42nd!

http://theweek.com/article/index/257404/why-is-american-internet-so-slow

[PatrynXX]

9. we're city owned

just had Fiber Optic put in like early last year have 30/15 although if the upload gets to 15 hahahaha. most routers aren't built for that speed. especially wireless.

[mrdmk]

8. Time Warner customer here

In Fallbrook, CA the Time Warner Service here goes down constantly.

The head is in Carlsbad which is 25 miles away give or take.

Fiber-optic cables are capable of distances longer than 25 miles! What gives?

[DonViejo]

10. Locked...

At worst this is a duplicate of an earlier post entered today, at best it is an update. Please post it as such in the earlier thread. Thanks
http://www.democraticunderground.com/1014881037