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Email Hacked? 7 Things You Need to do NOW
https://askleo.com/email_hacked_7_things_you_need_to_do_now/Email account theft is rampant. If it happens to you, there are several steps that you need to take not only to recover your account, but to prevent it from being easily hacked again.
It seems like not a day goes by where I dont get a question from someone that boils down to their email account having been hacked. Someone, somewhere has gained access to their account and has started using it to send spam. Sometimes passwords are changed, sometimes not. Sometimes traces are left, sometimes not. Sometimes everything in the account is erased, both contacts and saved email, and sometimes not. But the one thing that all of these events share is that suddenly several people, usually those on your contact list, start getting email from you that you didnt send at all.
Your email account has been hacked.
Heres what you need to do next
1. Recover Your Account
2. Change Your Password
3. Change Your Recovery Information
4. Check Related Accounts
5. Let Your Contacts Know
6. Start Backing Up
7. Learn From the Experience
8. If Youre Not Sure, Get Help
9. Share This Article
As I said, email account theft is rampant.
Share this article with friends and family statistically, you or they will encounter someone whos account has been hacked and who will need this information.
Use the Share buttons included with this article.
Share this short-URL: http://askleo.com/hacked to go directly to this article online.
A stand-alone PDF of this article is available for offline viewing: right click here and Save Target As (or equivalent) to save a copy on your PC. Feel free to share this document with others. (Adobe Reader, FoxIt Reader, or equivalent PDF reading application required to view the document.)
DETAILS AND DIRECTIONS AT OP LINK
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Is it on my PC or not?
When faced with this situation, most people immediately believe that some form of malware has entered their computer and is responsible for email being sent out from their account.
That is rarely the case.
In the vast majority of these situations, your computer was never involved.
The problem is not on your PC. The problem is simply that someone else knows your account password and is logging into your account online.
They could very well be on the other side of the planet from you and your PC (and often, they are).
Yes, its possible that a key-logger on your PC was used to sniff your password. Yes, its possible that your PC was used in a non-secure way at an open WiFi hotspots. So, yes, absolutely, scan it for malware and use it safely, but dont think for a moment that once youre malware free, youve resolved the problem. You have not.
You need to follow the steps outlined to the left to regain access to your online account and protect your online account from further compromise.
Youll use your PC, but your PC is not the problem.
When faced with this situation, most people immediately believe that some form of malware has entered their computer and is responsible for email being sent out from their account.
That is rarely the case.
In the vast majority of these situations, your computer was never involved.
The problem is not on your PC. The problem is simply that someone else knows your account password and is logging into your account online.
They could very well be on the other side of the planet from you and your PC (and often, they are).
Yes, its possible that a key-logger on your PC was used to sniff your password. Yes, its possible that your PC was used in a non-secure way at an open WiFi hotspots. So, yes, absolutely, scan it for malware and use it safely, but dont think for a moment that once youre malware free, youve resolved the problem. You have not.
You need to follow the steps outlined to the left to regain access to your online account and protect your online account from further compromise.
Youll use your PC, but your PC is not the problem.
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Email Hacked? 7 Things You Need to do NOW (Original Post)
Demeter
Nov 2014
OP
Demeter
(85,373 posts)1. kickety
Bill USA
(6,436 posts)2. thnks! bookmarked.