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LuckyCharms

(17,458 posts)
Tue Jan 24, 2023, 01:01 PM Jan 2023

It's been a bad week.

The hatchback on my wife's SUV, I'm guessing, weighs a few hundred pounds.

The hatch would not stay up. You could open the door and lift it up if you were strong enough, but the factory original gas struts failed. They would not hold the hatch up, nor would they allow the hatch to slowly rise up after opening.

I search forever online for OEM (Original Equipment Manufacturer) gas struts, but every site listed them as "currently out of stock".

I found some replacements on Amazon and ordered them, but they were not OEM parts. I decided to use them because I had to get that thing fixed. I used a step ladder to hold the hatch up and installed the replacements. I tested them several times, they seemed to work fine. installation was error free, and relatively easy.

About a week after I installed these, my wife took the vehicle to the grocery store. As she was loading the groceries through the opened back hatch, one of the newly installed gas struts failed. The end that hooks onto the door, rather than the vehicle frame, consists of a ball nut and a spring loaded socket that slips over the ball end of the nut. Once you snap that socket onto the ball, that thing is on there for good.

Well, the socket somehow pulled away from the ball nut, the gas prop failed, and the prop on the other side was not enough to hold up the hatch. The hatch crashed down, and the huge rear window shattered.

I thank God that she was reaching into the grocery cart at that moment, rather than standing under the hatch. That falling hatch would have killed her.

I found a shop that was able to get OEM parts, but it took several days for the gas props to arrive. The new props are now in, but I won't be able to get the new glass installed for another week. Don't believe those goddamn Safelite commercials. It's not like they have every piece of auto glass in the world in stock, and they grab it and come to your car in 5 minutes. They have to order the glass just like any other dealer.

So the hole where the window was is covered with a vinyl tarp, and we're getting snow every day this week.

We were outside in the freezing cold until midnight cleaning up shattered glass and inspecting each grocery item to make sure there was no glass in it.

19 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
It's been a bad week. (Original Post) LuckyCharms Jan 2023 OP
As if we don't have enough to cope with, we get these mechanical problems Walleye Jan 2023 #1
I'm feeling guilt for using some apparent pieces of shit from Amazon. LuckyCharms Jan 2023 #2
Hey, all we can do is the best we can do Walleye Jan 2023 #3
I know, but when I think of what could have happened... LuckyCharms Jan 2023 #5
I hear you Lucky! Niagara Jan 2023 #4
Thanks, Niagara. LuckyCharms Jan 2023 #7
Thank you. Niagara Jan 2023 #10
... Ferrets are Cool Jan 2023 #6
LMAO LuckyCharms Jan 2023 #8
If it's not something, it's something else. Harker Jan 2023 #15
Lucky, you deserve a lot of magically delicious... MiHale Jan 2023 #9
That shit was all over! LuckyCharms Jan 2023 #11
Jesus, I just re-read this. LuckyCharms Jan 2023 #12
No one was hurt MiHale Jan 2023 #14
What a nightmare Marthe48 Jan 2023 #13
This is hindsight, Mr.Bill Jan 2023 #16
I didn't, but that's a good idea. LuckyCharms Jan 2023 #17
Sorry to hear about your misfortunes this week. But glad your wife was not injured. Fla Dem Jan 2023 #18
Thanks, Fla Dem. LuckyCharms Jan 2023 #19

Walleye

(31,056 posts)
1. As if we don't have enough to cope with, we get these mechanical problems
Tue Jan 24, 2023, 01:03 PM
Jan 2023

Really glad your wife wasn’t hurt

LuckyCharms

(17,458 posts)
2. I'm feeling guilt for using some apparent pieces of shit from Amazon.
Tue Jan 24, 2023, 01:06 PM
Jan 2023

I should have known better.

They looked fine upon inspection, and they worked fine for awhile. There's no reason that fucking socket and ball nut should be a point of failure.

LuckyCharms

(17,458 posts)
5. I know, but when I think of what could have happened...
Tue Jan 24, 2023, 01:13 PM
Jan 2023

That hatch door is HEAVY.

It's hinged on the top, and once I got it lifted, I could only hold it up with one hand for a few moments until my arm started shaking, so I had to research how people hold it up while installing the struts. Most people use either a step ladder or a shovel.

If you can turn a wrench, you can install these struts, so the installation went smoothly...only a few minutes. And then the stupid part failed.

Niagara

(7,661 posts)
4. I hear you Lucky!
Tue Jan 24, 2023, 01:11 PM
Jan 2023

Currently, my rear lift gate actuator is broken and is making life crazy inconvenient. My mechanic did look at it on Saturday and told me that if I ordered the part that he would install it.



I'm sorry to hear that your week is going as bad as mine is, although I'm glad to hear that you and Mrs. Lucky Charms didn't get injured.



MiHale

(9,779 posts)
9. Lucky, you deserve a lot of magically delicious...
Tue Jan 24, 2023, 01:23 PM
Jan 2023

life to offset your woes.

That glass is a bear to clean up had someone throw a rock thru the passenger window as I was cruising down the e-way. Found “shards” for a couple months.

LuckyCharms

(17,458 posts)
11. That shit was all over!
Tue Jan 24, 2023, 01:25 PM
Jan 2023

Luckily it's tempered, so it didn't break into the tiny tiny shards, but there were seemingly thousands of pieces. Because of the nature of the glass, you could pick up the pieces without slicing your fingers.

MiHale

(9,779 posts)
14. No one was hurt
Tue Jan 24, 2023, 03:04 PM
Jan 2023

I was the only one in the car. I traveled a lot with a job once had about 30 odd years ago. It got to be a thing for kids to pitch rocks at the sides of cars. I don’t think anyone was injured lots of insurance claims though.

Fla Dem

(23,746 posts)
18. Sorry to hear about your misfortunes this week. But glad your wife was not injured.
Tue Jan 24, 2023, 08:52 PM
Jan 2023

Here's hoping you got your share of misfortune for the year over and done with and you have a somewhat carefree rest of the year.

LuckyCharms

(17,458 posts)
19. Thanks, Fla Dem.
Tue Jan 24, 2023, 08:56 PM
Jan 2023

I live my life as follows: I always assume that each year that passes will get progressively worse.

If it doesn't, then I'm happily surprised.

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