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SHRED

(28,136 posts)
Sun Nov 9, 2014, 04:58 PM Nov 2014

Sirius XM for nothing

Here's something funny. I called Sirius XM radio a couple of months ago and canceled my subscription. They spent many minutes trying to convince me to stay. It was frustrating but I had to just stop the sales pitches and cancel. Now for the punch line... apparently in all their shifting me over to sales people they forgot to cancel the signal. My account shows no active radios or payments due, I have been refunded the left over subscription payment for this year, but the signal is still going. I still get Sirius. Lol.

What would you do? Be honest and tell them or say nothing?

5 replies = new reply since forum marked as read
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Sirius XM for nothing (Original Post) SHRED Nov 2014 OP
Say nothing... Callmecrazy Nov 2014 #1
This message was self-deleted by its author Callmecrazy Nov 2014 #2
say nothing d_r Nov 2014 #3
Well, I am a siriusxm fan too, astral Nov 2014 #4
Be honest and tell them - Tuesday Afternoon Nov 2014 #5

Callmecrazy

(3,065 posts)
1. Say nothing...
Sun Nov 9, 2014, 05:46 PM
Nov 2014

It's not costing them anything for you to receive the signal. They charge you to keep your receiver on. If they don't deactivate your receiver after you asked them to, who's fault is that?
Cox communications didn't block my personal modem after I canceled service and I got free internet for seven years. It took them that long to correct. They sent me a letter to pay up and I told them to go f@%k themselves. I never heard anything more, and because it was a utility, it never went on my credit report.

Response to SHRED (Original post)

 

astral

(2,531 posts)
4. Well, I am a siriusxm fan too,
Mon Nov 10, 2014, 12:51 PM
Nov 2014

And I think if you push the on button they can say you are agreeing to pay for the service. Might not happen,but I also think it might.

I was ready to cancel my service due to needing to delete a radio and seeing no real discount from having one radio instead of two. So I basically asked them if they could give me an offer I couldn't refuse and they did!

Internet is so expensive where I live and my addiction to music / talk radio makes it hard to abandon sirius as long as they save me money on my internet bill, and dang it I am addicted to sirius radio what can I say? If it wasn't for the cost of internet though, I think their day is just about done. But we said that about vinyl, too.

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