Metro-North outage blamed on human error during maintenance

[hrmjustin]

Eyewitness News
NEW YORK (WABC) -- The MTA says the two-hour service disruption on Metro-North Railroad has been traced to human error during an electrical repair project.

"The project should have been analyzed for risks and redundancy before it began, and it should not have been performed when thousands of customers were trying to get home in cold weather," MTA Chairman and CEO Thomas F. Prendergast said.

Governor Dannel P. Malloy called the situation "frankly, unfathomable."

"I expressed my anger and frustration in a call this morning with MTA CEO Tom Prendergast, asked him for a full explanation and an action plan to prevent any recurrence," Malloy said in a written statement.

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[BeyondGeography]

1. What's that giant sucking sound I hear?