5-figure debts for tunnel tolls? Virginia transportation secretary plans to pressure private firm.
Virginias top transportation official says hes asking lawyers to scour a public contract with Elizabeth River Crossings to pressure the company to scale back late fees on tunnel tolls.
After The Pilot published a story online Wednesday about three women with five-figure debts, Transportation Secretary Aubrey Layne told the Commonwealth Transportation Board that he was disappointed by ERCs business practices.
Im not trying to make any excuse for anyone that doesnt pay their bills, Layne told the board. But come on $14,000 for tolls?
Board member John Malbon, who represents Hampton Roads, suggested that ERC reach out more to customers before their bills become unmanageable.
Read more: http://pilotonline.com/news/government/virginia/figure-debts-for-tunnel-tolls-virginia-transportation-secretary-plans-to/article_c548146e-5f6d-571c-a023-62659b19673b.html