Frontier Communications will become Ziply Fiber by May

[Yo_Mama_Been_Loggin]

KIRKLAND — WaveDivision, a Kirkland-based private investment firm, expects to take over Frontier Communications’ Northwest operations in April, closing a billion-dollar deal.

The new company, which will continue to offer television, internet and telephone services, will be called Ziply Fiber, said the company’s CEO, Harold Zeitz.

“The brand name on the bill will change, but they’ll be no disruption in service,” Zeitz said. “We expect to close as early as the end of April.”

The $1.35 billion deal was set in motion last May when WaveDivision, which invests in telecoms around the U.S. and Canada, announced plans to buy Frontier’s operations in Washington, Oregon, Idaho and Montana.

In Washington, Frontier serves about 156,000 residential and business customers in Snohomish, Skagit and Whatcom counties and eastern portions of the state, according to the Washington Public Utilities and Transportation Commission. It serves another 194,000 in Oregon, Idaho and Montana.

The deal has received all required approvals from federal, state and local regulators.

https://www.heraldnet.com/business/frontier-communications-will-become-ziply-fiber-by-may/?utm_source=DAILY+HERALD&utm_campaign=067ce1f9ba-RSS_EMAIL_CAMPAIGN&utm_medium=email&utm_term=0_d81d073bb4-067ce1f9ba-228635337

I retired from Frontier in 2012 after 34 years of working for the various incarnations of Northwest Telephone company. It was GTE Northwest when I started.

In 2000 GTE merged with Bell Atlantic to become Verizon. In 2010 Verizon sold some of the former GTE areas to Frontier.

Frontier was about the most unprofessional company I ever worked for. Their managers insisted that technicians, installers and repair people also make sales since they were the people who dealt most directly with the customer. The quality of the network went down as a result.

I hope this new outfit runs things better.

[procon]

1. Frontier's service was so bad they made me cut the cord.

They replaced Verizon and were the only option for service in my rural area. They were awful at everything from their belligerent customer service personal, to the know nothing tech people and the unhelpful billing dept. They couldn't keep my service connected and some days I had no cell phone, no TV and no internet so I couldn't even contact them to complain, not that it would have mattered.