Office on wheels brings EBT cards, resources to rural Snohomish County
GOLD BAR — Staff from the Department of Social and Health Services drove their office — a truck — to Gold Bar on Tuesday to help low-income residents enroll in or renew benefits.
Melissa Knox, a mobile community services office supervisor, said the truck is part of the DSHS Economic Services Administration’s effort to improve customer service. They also want to make sure eligible folks enroll in Washington’s Basic Food program — commonly known as food stamps or SNAP.
“We try to go out into the community to places where there is a distance from the office,” Knox said. “People are so relieved when we come to the community, because the state is working as hard as they possibly can to get wait times down on the phones and to increase access, but there can be significant wait times.”
DSHS has brick-and-mortar offices around the state, a phone line and online services. But the truck improves access.
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