Uber app keeps sending verification codes to my landline but they never arrive.

[bucolic_frolic]

Then they keep sending them to my cell. They arrive an hour late, all at once. In fact there are now 9 of them. They arrive so late they're apparently obsolete.

Then when I try to sign into the app, it tells me too many requests try again later. This has been going on for half an hour. Later? for a ride?

I have no idea how to edit my phone number. I think I need to swap cell/landline.

[Dream Girl]

1. I don't understand how Uber could sent anything to a landline. Why would they even collect

That info?

[bucolic_frolic]

3. They have two different phone numbers for me

They keep putting a 1 in front of the cell number, and no 1 for the landline.

With signup I assumed because they started with '1' they wanted landline.

I never gave them me cell number at first. They picked it up somewhere else.

[Dream Girl]

4. No. Landline would be useless. Uber only works on mobile devices.

[bucolic_frolic]

7. "Enter your mobile number"

Then it shows a US flag and a '1' in front of the place to enter the number. Nobody uses a 1 anymore. I now realize you must use 1 for landline calls, but you may also use it for cell phone calls. The signup didn't specify mobile #, it just asked for number and put a 1 in front of it.

But Uber has still locked out my cell number for an undetermined amount of time.

I think I'd best start over with a new email address for signup. But I have to use the same mobile number.

Thanks for the help.

[Dream Girl]

12. A "1" does not mean landline, just that it precede the area code.all phone numbers begin with 1

[Phoenix61]

5. I believe the "1" is the country. nt

[CurtEastPoint]

14. Correct. US country code is 1

[brush]

2. Why would they have a land line number in the first place?

[Phoenix61]

6. Tap on the app. Then tap on the 3 bars in the upper left hand corner.

Scroll down to settings. Tap on the arrow to the right of your name, number etc That will take you to the page to edit your info.

[bucolic_frolic]

8. Thanks but there are no settings. Just Uber Move with Safety Get Started

[Phoenix61]

9. Ok, you're trying to install it? nt

[bucolic_frolic]

10. I installed the app

but this is first time using it

[Phoenix61]

13. Ok, so you've downloaded the app and are trying to

set it up to use. I’m guessing it pulled the cell phone number from your phone. Maybe delete the app and start over?

[bucolic_frolic]

15. So I did that and the 'too many requests, try again later' is still there

What does later mean? Tomorrow. Asking because I need a ride to the hospital.

Update .... doesn't matter. Uber rides are unavailable in my remote area. Whether that is now, or permanently, I have no idea.

What a joke of a company.

[Phoenix61]

16. Since Covid the number of drivers has dropped.

I had a hard time getting one in Tallahassee Fl on a Friday night.

[Binkie The Clown]

11. Call a cab. nt

[Historic NY]

17. did you ever think to delete the entire account from your phone & reload it from a Google Play Store

[bucolic_frolic]

18. Thanks, I did do that

Nada. But I can use Uber online from a PC, same information. And it is installed on my phone now, and I filled Uber Wallet, so hopefully when I need it, someone will be there to help.