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SleeplessinSoCal

(9,376 posts)
Tue May 7, 2024, 11:43 AM May 7

my email was hacked.

Att sent email about changing to currently to continue email for my old address. After a due diligence search, I signed up. Now I've been hacked and contacts have been told by a fake me at a Hotmail address the I broke my femur and need financial help. 5 people so far have called me to let me know.

Now i cant access my emai because code to verify is sent to email that i cant access. I tried finding some support from att but they wanted money to "definitely" retrieve my email.

Anybody have this problem with currently.att?

8 replies = new reply since forum marked as read
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my email was hacked. (Original Post) SleeplessinSoCal May 7 OP
Oh, and... SleeplessinSoCal May 7 #1
Not sure what's going on. They may have cleverly faked ATT usonian May 7 #2
I think I have to go to a store. SleeplessinSoCal May 7 #3
after signing in my hubby's acct I get prompted with this SleeplessinSoCal May 7 #4
You want att.com, nothing else. usonian May 7 #5
I'll be going to the att store. SleeplessinSoCal May 7 #6
Here are some sites with help to defend against phishing emails. usonian May 7 #7
I didn't answer the security questions correctly. SleeplessinSoCal May 7 #8

SleeplessinSoCal

(9,376 posts)
1. Oh, and...
Tue May 7, 2024, 11:50 AM
May 7

This is hysterical. Tried getting code "another way".

Enter verification code
You'll get an email at ******@sbcglobal.net if it's linked to your account

------
6-digit code


Get this:

Too many attempts
The verification code was entered incorrectly too many times. Try again tomorrow.

So I tried tomorrow, today. Same message.

usonian

(11,055 posts)
2. Not sure what's going on. They may have cleverly faked ATT
Tue May 7, 2024, 12:30 PM
May 7

Quick thing to do. Get another free email account and tell your contacts that the old account is faked.

Beyond that?

Go to an ATT store and ask for a supervisor/tech person? Call them? Ask for text message verification?

they wanted money to "definitely" retrieve my email

I dunno. Is this the real ATT? It has a bad look.



Suggestions, other folks?

SleeplessinSoCal

(9,376 posts)
3. I think I have to go to a store.
Tue May 7, 2024, 02:51 PM
May 7

Do you think there is no such thing as currently.att? This sure seems real.

https://currently.att.yahoo.com/

From my 4 hours of trying this morning, it appears I have 29 days to reactivate it before its gone forever.

usonian

(11,055 posts)
5. You want att.com, nothing else.
Tue May 7, 2024, 05:09 PM
May 7

ATT does not host at weebly.

Weebly is a site that hosts anyone.

Looks totally spoofed.

Good luck recovering.

Remember, legitimate sites have well known names, like att.com, verizon.com and so on.

🍀🍀🍀🍀🍀🍀🍀🍀🍀🍀🍀

SleeplessinSoCal

(9,376 posts)
6. I'll be going to the att store.
Tue May 7, 2024, 05:36 PM
May 7

But I think this currently is for old emails like sbcglobal.net. if not, they need yo see what I showed you. The original email yelling me to switch came to me Saturday

usonian

(11,055 posts)
7. Here are some sites with help to defend against phishing emails.
Tue May 7, 2024, 05:43 PM
May 7
https://www.itgovernance.co.uk/blog/5-ways-to-detect-a-phishing-email
How to Spot a Phishing Email: With Examples

https://consumer.ftc.gov/articles/how-recognize-and-avoid-phishing-scams
How to Recognize and Avoid Phishing Scams

Yes, get ATT to reset your account, and see if it was tampered with.
Please don't click on any link that's emailed or messaged to you without giving it the tests listed in those articles above.

If in doubt, ask in the help forum.

Good luck.

SleeplessinSoCal

(9,376 posts)
8. I didn't answer the security questions correctly.
Tue May 7, 2024, 07:49 PM
May 7

1) Dream job. ??? 2) Where I met my spouse. How could I get that wrong?

I've got to call tomorrow after 3:00 pm PT. I've got a case number. And a notification that someone tried to log-in to my account. I'm supposed to not try for 24 hours. It wasn't me.

Thanks for the info.

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