Ford faces NHTSA investigation over power steering failures

[unhappycamper]

http://www.csmonitor.com/Business/Latest-News-Wires/2014/1006/Ford-faces-NHTSA-investigation-over-power-steering-failures-video



A 2011 Ford Fusion. US safety regulators are investigating complaints of power-assisted steering failure in 938,000 Ford Fusion and Lincoln MKZ cars from the 2010 through 2012 model years, as well as the 2011 Mercury Milan.

Ford faces NHTSA investigation over power steering failures
By Staff, Associated Press October 6, 2014

DETROIT — U.S. safety regulators are investigating complaints that the power-assisted steering can suddenly fail on three Ford midsize car models.

The probe covers 938,000 Ford Fusion and Lincoln MKZ cars from the 2010 through 2012 model years, as well as the 2010 and 2011 Mercury Milan.

The National Highway Traffic Safety Administration says it has received 508 complaints alleging that the cars lost power-assisted steering, causing increased steering effort. Four complaints say the problem caused crashes, but no injuries were reported.

"NHTSA is aware of the issue and (is) monitoring it closely," an NHTSA official told ABC News. "We urge all owners with a potential safety defect to contact NHTSA directly. Protecting the American public and ensuring vehicles are safe is (NHTSA's) top priority... Building on its proven track record, NHTSA routinely monitors consumer complaints, EWR (Early Warning Reporting) data and leads from a variety of sources... to identify potential safety defect trends that warrant investigation."