Think Empathy Is A Soft Skill? Think Again. Why You Need Empathy For Success

[littlemissmartypants]

Jun 16, 2019,6:35 pm
Think Empathy Is A Soft Skill? Think Again. Why You Need Empathy For Success
Tracy BrowerContributor

Empathy sometimes gets a bad rap as soft skill which is too fluffy to matter in business. But in reality it can be the pathway to hard results. Empathy is important to success and it can help you at work. Here’s how

First, it’s important to know empathy is a capability we all have—perhaps to greater or lesser degrees—that allows us to put ourselves in the place of another person and experience their feelings. We all crave connectedness and it seems our brains are hard-wired to mirror others’ experiences. Research shows children as young as two demonstrate understanding that others have different perspectives than their own. Even babies prefer to hear sounds from other babies rather than older voices—evidence of our human desire for affinity and alignment.

Benefits of Empathy

There are important benefits of empathy.

Identity: Empathy affects our own identity. We tend to understand ourselves through the people we spend time with and we derive our sense of self from the types of people with whom we have the closest relationships.

Cooperation: Empathy also facilitates cooperation which is critical for teams to function effectively. In a new study, when empathy was introduced into decision making, it increased cooperation and even caused people to be more empathetic. Empathy fostered more empathy.

Much more at the link
https://www.forbes.com/sites/tracybrower/2019/06/16/think-empathy-is-a-soft-skill-think-again-why-you-need-empathy-for-success/

[forgotmylogin]

1. Empathy is an actual metric that is graded in customer service jobs.

But it does help to develop it IRL as well.

[rainy]

2. My sister is a covert narcissist and has no empathy!

These non empathetic beings can be very toxic and emotionally abusive.

[eppur_se_muova]

3. And without it you suck as POTUS. nt