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Nancy Waterman

(6,407 posts)
Sat Mar 3, 2012, 09:51 PM Mar 2012

I sent an email to Proflowers.com about Limbaugh

They are on the list of advertisers, and we have used them for years.

Here is what I sent:

My husband and I have been customers for many years. If you continue to advertise with the odious Rush Limbaugh, we will be withdrawing as customers and buying our flowers elsewhere. Limbaugh should be taken off the air. He has become part of the problem of poisonous discourse in America, and you can help remove him.

Here is what they answered:

Thank you for your feedback. We spend our advertising dollars across a wide spectrum of media channels. The views and opinions of the media outlets and personalities we advertise with are not necessarily those of our company.

We simply wish to delight our customers with fresh and unique gifting products, and that will continue to happen to the best of our abilities.
Best Regards,

CS Chris S
Customer Care
ProFlowers


And here is my final reply:

You have just lost a customer.


12 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies

Siwsan

(26,269 posts)
1. That sounds like the earlier Carbonite response - before they pulled their ads
Sat Mar 3, 2012, 10:05 PM
Mar 2012

I'm beginning to think that the lame-assed apology is what pushed Carbonite to finally act responsibly and cut their ties.

RockyMtnGuy

(83 posts)
2. At least you got a reply
Sat Mar 3, 2012, 10:16 PM
Mar 2012

But I can't really hammer the poor Customer Service rep, they are being forced to reply with a canned response.

What email address did you send it to? Bill Strauss is the CEO, his email is bstrauss@proflowers.com

catrose

(5,068 posts)
12. I then sent the same email to Bill Strauss
Sun Mar 4, 2012, 11:10 AM
Mar 2012

and then received an auto response saying that he doesn't work for ProFlowers any more but that he would forward my message to the executive assistant there. Poor woman.

ailsagirl

(22,897 posts)
4. Pro-flowers' loss
Sat Mar 3, 2012, 10:26 PM
Mar 2012

At least you got in the last word. I'll never use PF again. Any company who supports that sub-human is complicit in the spread of the hateful rhetoric that is poisoning our country.

calimary

(81,322 posts)
8. Keep up the pressure!
Sat Mar 3, 2012, 11:21 PM
Mar 2012

See this thread:

http://www.democraticunderground.com/1002374653

Practical ways to fight back against limbaugh via LOCAL RADIO SPONSORS. GREAT ideas from a former radio insider.

RockyMtnGuy

(83 posts)
10. Well at least they are all well trained!
Sun Mar 4, 2012, 01:50 AM
Mar 2012

Three hours after I sent in my letter to ProFlowers customer care email address, I received the exact same reply! Oddly, my email to the CEO has not been responded to yet.


Thank you for your feedback. We spend our advertising dollars across a wide spectrum of media channels. The views and opinions of the media outlets and personalities we advertise with are not necessarily those of our company.

We simply wish to delight our customers with fresh and unique gifting products, and that will continue to happen to the best of our abilities.

Best Regards,

CS Alex K
Customer Care
ProFlowers

IndyJones

(1,068 posts)
11. I sent them an email, also. I haven't received a reply yet, but if I get that reply I will never
Sun Mar 4, 2012, 03:55 AM
Mar 2012

use them again. There are plenty of other choices for flowers out there.

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