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polly7

(20,582 posts)
1. I have 10 and 6, but it's been a while since I've used either.
Wed Feb 19, 2014, 01:25 PM
Feb 2014

What happens when you try to open a family file in 10?

jwirr

(39,215 posts)
2. A post comes down and tells me that my version is not compatible with the 8.1 version. I suggests
Wed Feb 19, 2014, 01:33 PM
Feb 2014

going on line for help (I did that and when I get in there they do not answer the question directly). The other option is to run FTM without fixing it. There I am afraid. I have a huge tree and would hate to lose it. I do have it backed up on a CD but just do not trust any of this tech.

polly7

(20,582 posts)
3. Do you mean FTM 10 with Windows 8.1?
Wed Feb 19, 2014, 01:59 PM
Feb 2014

I'm sorry ... I was thinking you were referring to two different versions of FTM.

I know when I was worried about losing files between FTM versions I duplicated my trees by copying and pasting to a different folder and changing the name slightly, just in case. I'd try to run a copy without fixing and see what happens? Hopefully someone else has other options, it's beyond frustrating when something you've worked so hard on won't run right.

There are some super smart genealogists here who may have an answer:

http://www.democraticunderground.com/?com=forum&id=1156

jwirr

(39,215 posts)
4. Thanks for the advice. I guess I will have to wait for my daughter to come next month and help. She
Wed Feb 19, 2014, 03:35 PM
Feb 2014

at least knows how to deal with computers. It may just be a matter of finding out what version of FTM is compatible with the programs and buying it.

ucrdem

(15,512 posts)
6. Good advice.
Sat Mar 22, 2014, 12:03 PM
Mar 2014

Hi jwirr, I'm not sure whether you've solved this or not, but since software compatibility might become an issue to others upgrading from Windows 7/8 to 8.1 (I haven't, for that reason), I'll post a link to a Computer Help & Support group thread that discusses several possible fixes, chief among them to download and install a free "virtual machine" or emulator program, and then to install your old operating system (95/98/ME/XP/Vista/7) into the VM:

http://www.democraticunderground.com/109510515

Or to cut to the chase, you can download Oracle's Virtualbox VM here:

http://www.oracle.com/technetwork/server-storage/virtualbox/downloads/index.html?ssSourceSiteId=otnjp

Once you've set up your "virtual machine" -- and it is a project -- you can transfer, copy, and/or install and run legacy software and data on it. However, I wouldn't recommend using a VM to store vital data, only copies. Save any material you need to keep in a folder on your hard drive in case your VM crashes, as it might take whatever data you've stored on it with it.

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