Help! I applied for unemployment insurance. They just called me wanting information I can't give on

[shockey80]

the phone. I did not believe I was qualified for unemployment insurance at first, because I removed myself from work. My boss told me they added a new pandemic qualification.

I got on line and applied. Some of the questions were incoherent. One important question gave me five choices to choose from and none of them fit my situation.

Yesterday I got a brief e-mail saying I was approved. Information wise the e-mail was lame.

This morning, about 8:30, I get a call, a recording from Labor Dept saying hold for representative. A young women, a volunteer, answers and tells I must answer recorded questions as verification, which would include personnel information. I told her I could not do that over the phone because they called me. So I refused, she said I do not blame you.

I have no idea if this effect will me. The e-mail said I was approved. If they need more information they need to mail the questions to me.

Has anyone here faced a similar situation?

This is the first time in my life applying for unemployment insurance. I have been working for 43 years. I hated doing it.