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Sogo

(6,972 posts)

24. If you paid with a credit card, contact them.

Reply to LAS14 (Original post)

Sun Sep 3, 2023, 09:18 PM

Sep 2023

They will take care of it. Especially since you have already tried to work it out with the vendor.

If you didn't use a credit card, this should be a lesson to always buy anything online with a credit card. They really do cover for your best interests.

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Is there a recourse? (Amazon) [View all] LAS14 Sep 2023 OP

I had similar issue. Laffy Kat Sep 2023 #1

I am assuming this is a 3rd party seller, rather than being sold directly from Amazon? hlthe2b Sep 2023 #2

They probably neve me had the item in the first place AZSkiffyGeek Sep 2023 #21

I closed out my account with Amazon claudette Sep 2023 #3

Those emails are almost certainly phishing emails coming from somewhere Ms. Toad Sep 2023 #14

Probably claudette Sep 2023 #17

so does target -- with the min. $35/free shipping nt orleans Sep 2023 #15

Yes claudette Sep 2023 #16

The biggest resource is to write a scathing review mercuryblues Sep 2023 #4

Where would I post the review? nt LAS14 Sep 2023 #6

On the page for the item you did not receive. Nt Fiendish Thingy Sep 2023 #7

My guess is Amazon would probably not print it. GoodRaisin Sep 2023 #27

There's a couple of places. One is to look up the vendor's page and drop a comment there... Hekate Sep 2023 #12

Did you put it on a credit card? bucolic_frolic Sep 2023 #5

This Hekate Sep 2023 #13

Unfortunately, due to the passage of time, your options may be limited Fiendish Thingy Sep 2023 #8

Small claims court. ret5hd Sep 2023 #9

Have you contacted your credit card company to dispute the charge? dlk Sep 2023 #10

My recommendation is also to contact your CC company if the charge was on your in2herbs Sep 2023 #18

It was fraud to charge for the merchandise and not ship it dlk Sep 2023 #22

First write a scathing review of the item and tell everyone not to buy anything from them Maraya1969 Sep 2023 #11

thanks for the suggestion. I did followed it, but they still seem to be "reviewing" the review. nt LAS14 Sep 2023 #23

Also contact your congressperson. There needs to be protections for this type of shit Prairie_Seagull Sep 2023 #19

jeff@amazon.com ( yes, I know, but people have said it still works), marybourg Sep 2023 #20

If you paid with a credit card, contact them. Sogo Sep 2023 #24

You mentioned the BBB. I suggest you files a complaint with them. I have in the past and they Maraya1969 Sep 2023 #25

You can go after the carrier- UPS, Fed EX, PO if you have the tracking number womanofthehills Sep 2023 #26

I'm most interested in hurting Amazon (like a mosquito attacking a hippo, I know). LAS14 Sep 2023 #28