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pnwmom

(110,306 posts)
15. They tried, but failed, to stretch the definition of medical services
Wed Jan 23, 2013, 09:53 AM
Jan 2013

to include administrative costs.

Do you have any links for your concerns about denying legitimate claims under the ACA? Are you aware that there is an appeal process, including an outside review?

http://www.healthcare.gov/law/features/rights/appealing-decisions/index.html

What This Means for You
When an insurance plan denies payment for a treatment or service, you can request an appeal. When your plan receives your request it is required to review its own decision. For plan years or policy years beginning on or after July 1, 2011, when your plan denies a claim, it is required to notify you of:
The reason your claim was denied.
Your right to file an internal appeal.
Your right to request an external review if your internal appeal was unsuccessful.
The availability of a Consumer Assistance Program (when your state has one).
If you don’t speak English, you may be entitled to receive appeals information in your native language upon request. This right applies to plan years or policy years beginning on or after January 1, 2012.
When you request an internal appeal, your plan must give you its decision within:
72 hours after receiving your request when you’re appealing the denial of a claim for urgent care. (If your appeal concerns urgent care, you may be able to have the internal appeal and external review take place at the same time.)
30 days for denials of non-urgent care you have not yet received.
60 days for denials of services you have already received.
If after internal appeal the plan still denies your request for payment or services, you can ask for an independent external review. For plan years or policy years that begin on or after July 1, 2011, your plan must include information on your denial notice about how to request this review. If your state has a Consumer Assistance Program, that program can help you with this request.
If the external reviewer overturns your insurer’s denial, your insurer must give you the payments or services you requested in your claim.




Recommendations

0 members have recommended this reply (displayed in chronological order):

Just think how little 674 million is in relation to healthcare madville Jan 2013 #1
The committees organizing the exchanges will have the expertise-- eridani Jan 2013 #2
State-based single-payer is the way forward Chathamization Jan 2013 #21
The subsidies seem pretty good - that is if you don't make too much in salary flamingdem Jan 2013 #3
The subsidies are for the insurance companies, not for health care eridani Jan 2013 #4
but they can't keep more than 15-20% of premiums CreekDog Jan 2013 #5
That will not stop them from denying claims eridani Jan 2013 #7
Wrong, it's not PNUP CreekDog Jan 2013 #6
Link eridani Jan 2013 #8
i don't know why you misnamed the organization and left out the link CreekDog Jan 2013 #9
I'm glad they're spending serious money on a marketing campaign, because pnwmom Jan 2013 #10
thanks for the info pnwmom! n/t flamingdem Jan 2013 #11
I'd rather they spent serious money on actual heatlh care eridani Jan 2013 #12
No, for the first time they must limit administrative costs, pnwmom Jan 2013 #13
They are absolutely free to deny claims eridani Jan 2013 #14
They tried, but failed, to stretch the definition of medical services pnwmom Jan 2013 #15
They are busy redefining "administrative costs" right now eridani Jan 2013 #16
Claims denial may be legal, but if it isn't upheld it won't serve any purpose pnwmom Jan 2013 #17
The insurers do not have to give a shit what customers think of them, as they are de facto eridani Jan 2013 #18
Did you forget that people will also have access to at least two federal options? pnwmom Jan 2013 #19
After they have been bankrupted? Not useful n/t eridani Jan 2013 #20
The first appeal must take place within 72 hours. Why are you so certain pnwmom Jan 2013 #22
That is a huge joke. Google Nataline Sarkisian eridani Jan 2013 #23
A major difference in Obamacare vs. Romneycare is that Obamacare pnwmom Jan 2013 #24
True, but neither piece of legislation addresses claims denial eridani Jan 2013 #25
You say, "true," but act as if that isn't even a significant point. pnwmom Jan 2013 #26
Their motivation would be that they have to deal with a huge backlog of cases eridani Jan 2013 #27
You're just speculating. There is no huge backlog of cases because pnwmom Jan 2013 #28
No speculation at all. The behavior of insurance companies w respect to paying claims is well known eridani Jan 2013 #29
Their past behavior is not predictive in this case, because until now pnwmom Jan 2013 #30
I find your faith in insurance companies.....disturbing eridani Jan 2013 #31
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