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In reply to the discussion: Muslim staff can discriminate based on their religious beliefs. [View all]Violet_Crumble
(36,450 posts)An article about it in the Independent says that it all started from an anonymous shopper claiming a Muslim refused to serve them and that M&S's policy is the same as many large corporations where they try to balance the needs of their staff with providing a quality service. Most people raging in this thread didn't read past the headline and notice that even the Daily Mail article had buried deep in it a clarification from M&S that they don't demand that shoppers go to a different aisle to purchase pork or alcohol, and that the advice given initially was incorrect.
So what it looks like the reality is that *if* M&S had an employee who had an issue with handling a certain product, they do their best to work with the employee and that includes putting them in another position where they don't have to handle that product. What they appear to have stressed is that in no way would any policy of theirs like that inconvenience customers. It seems to be a situation where an employer is being sensitive to the needs of its staff (something that's lacking in quite a few US employers) and not inconveniencing customers, so there shouldn't be any reason for the completely over the top outrage that's happened in this thread...
Somehow I suspect the Daily Mail is opposed to multiculturalism in the UK...