General Discussion

Lost-in-FL

(7,093 posts)

22. There shouldn't be a 'Customer Service' in any facility.

Wed Apr 25, 2012, 12:33 PM

Apr 2012

Hospitals are now trying to treat people as customers when in reality our goal as healthcare professionals is to heal. The Medical Industrial Complex is trying miserably to sell compassion by cathering to certain segments with feel good billboards that mean nothing when you get to the hospital and have no insurance. This is making it so much easier to 'desensitize' or dehumanize care and people w/o insurance. Health shouldn't be an entitlement and patients shouldn't be customers.

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Debt collectors embedded in hospital emergency rooms demand payment before treatment. [View all] salvorhardin Apr 2012 OP

truest form of vulture capitalism tk2kewl Apr 2012 #1

Du rec. Nt xchrom Apr 2012 #2

K&R. n/t Egalitarian Thug Apr 2012 #3

Don't worry, once we all have "access to health insurance", we'll get the debt collectors blessings Romulox Apr 2012 #4

It's an ongoing issue RockaFowler Apr 2012 #5

Hilarious! nt Snake Alchemist Apr 2012 #7

Heh. That reminds me... salvorhardin Apr 2012 #10

I don't get it RockaFowler Apr 2012 #12

There shouldn't be a 'Customer Service' in any facility. Lost-in-FL Apr 2012 #22

just went through a similar experience blueamy66 Apr 2012 #15

That happened to us too!! CoffeeCat Apr 2012 #31

that's against the law here. Patient has to receive care before anybody can discuss WI_DEM Apr 2012 #6

Florida hates patients RockaFowler Apr 2012 #8

It's against the law everywhere KamaAina Apr 2012 #21

the problem cyglet Apr 2012 #23

Disgusting. (nt) Nye Bevan Apr 2012 #9

I had a hospital claim I owed them $500 once. hobbit709 Apr 2012 #11

Sometimes, that's the only thing to do. RoccoR5955 Apr 2012 #16

+1 Scuba Apr 2012 #33

Neo-Dickensian. (Not sure such a word exists but, hey, coalition_unwilling Apr 2012 #13

I like it! Hawkowl Apr 2012 #19

Hah! I like the cut of your jib! :) - n/t coalition_unwilling Apr 2012 #39

It should be ck4829 Apr 2012 #36

Thanks for that vote of confidence in my neologism :) I had been using coalition_unwilling Apr 2012 #38

That is capitalism for ya. RegieRocker Apr 2012 #14

I keep getting recharged by medical professionals. shcrane71 Apr 2012 #17

If the patient ends up dying, how do they collect the debt then? Blaq Dem Apr 2012 #18

Neither a conscience or a brain apparently salvorhardin Apr 2012 #20

That one's easy thelordofhell Apr 2012 #24

I'm sure the insurance lobby has paid for a law that lets them Doctor_J Apr 2012 #41

UPDATE: Fairview Health breaks with debt collector after Minn. attorney general alleges violations eppur_se_muova Apr 2012 #25

Minnesotans need to vote with their feet and refuse LuckyLib Apr 2012 #27

Not good enough IMO azurnoir Apr 2012 #29

Two of our local hospitals went bankrupt and closed their doors. dkf Apr 2012 #26

Sounds like they were poorly managed. Maybe the CEO was stealing. Hassin Bin Sober Apr 2012 #32

Too bad we don't have Medicare for All. That would have saved those hospitals.... Scuba Apr 2012 #34

How's that American revolution working for you now? Boudica the Lyoness Apr 2012 #28

The medical debt collectors and the owners/ceos of profit hospitals are the ones who are truly sick Dont call me Shirley Apr 2012 #30

"look indistinguishable from hospital employees" Isn't that illegal? ck4829 Apr 2012 #35

I kind of doubt the "demand" part. In a hospital ER, you cannot be denied care due to lack of money rustydog Apr 2012 #37

The Greatest Health Care In The World!!! Doctor_J Apr 2012 #40