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In reply to the discussion: Chronic Pain Sufferers are being screwed by the.. [View all]demtenjeep
(31,997 posts)One I have to call the morning before I need it (my doctor is brilliant but has ADHD and is forgetful) They now have a portal and that is much easier. I just have to send a message on the portal and then go pick it up and then go to the pharmacy.
The other is from my gen pract. doctor. I just call the patient coordinator and she gets the message to the doc. Within an hour the nurse calls me to tell me she is walking my script next door and I just have to pick it up after work.
Thankfully, it has not impacted me too to much. If, however, my pharmacy was clear across town it would be a totally different story.
One thing---do not ever use WalMart or Walgreens.
I have a really hard case of Crohn's. It is super painful and I started on Chemo ever 8 weeks and now it is every 4 weeks and some cycles we are not sure if they are effective enough. Anyway, I used to get my meds at Walmart. I called in my script one morning. Went to get it that afternoon after three as had been the norm. When I went to pick it up, the lady at pharmacy said they had no authorization from my doctor. So right then on the spot at the counter I call my doctor. They tell me they had called in my script at 8:30 AM that morning . So, when I got off the phone, I told her that my doc had called it in earlier. She then said well I was getting my script too soon as it was a 12 day fill I reminded her that it was day 14....deflated she finally filled it. Due to her attitude, I had a strange filling so I dumped them out on the counter right in front of her and counted them. There were 10 short. I then called my doctor back and asked him what to do. In the end, we got the pharmacy manager and walmart manager involved and my husband, daughter, myself and my inlaws ALL changed our pharmacy stores THAT day.