"You are using an unsupported battery"

[TheBlackAdder]

14. Either Dell got a batch of gray market batteries in their supply chain or someone did a switcheroo.

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Another cause is a software glitch which needs Dell Support.

When I would buy from Dell, I would buy their business lines, because that gives 24x7 US support staff. The consumer line would often route to off-shore call centers where there would be ESL issues. I kind of think that there were so many complaints the consumer line might have been switched back to the USA, but not sure. Regular people can buy business models. The same thing applies to HP--you get far more support with business systems. My HP Z2 Mini workstation has 3-year full on-site support standard.

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