Well, I think this really doesn't frickin bode very well [View All]

[struggle4progress]

I tried to order DSL internet service online from my phone company :bounce:

The website said they'd send a confirmatory email "within 24 hours" :eyes:

Thirty hours later, no confirmatory email :think:

So I try to check order status on line: I try again and again but the page never loads :crazy:

So I try their live chat, again and again, but it never lets me chat :argh:

So I call them by phone, go through the automated assistant until I finally reach a human, explain my problem, get bounced to another person, explain my problem, get bounced to another person, explain my problem, and get bounced to yet another person :thumbsdown:

Person looks for my order but can't find it :scared:

Then person says it can take 24 to 48 hours for the order to come through the online system :banghead:

Finally person says they're might be having trouble and might lose a lot of online orders :rofl:

So I place the order again :dunce:

Person says order's in the system and I should get a confirmatory email soon :P

Six hours later, no confirmatory email x(

:D