Reply #2: I've had several items from Wal-Mart that were unsatisfactory [View All]

[Bitwit1234]

I just took them in told the Customer Service Rep and asked for my money back. In some cases they just take it back, give you the money, and don't even ask if you want it replaced. I know that in some big stores I have had a hard time about this. I suppose, like everything it depends on the local management.