Reply #80: because they ship it frozen on the truck [View All]

[justabob]

nothing... not even salad dressings made in-house. I understand why the big chains do this: efficiency, consistency, costs etc.... but it does make a huge difference in the overall quality.

Just as a side note.... I worked at On the Border for years, starting almost the moment Brinker bought it from the original owners. It started out being really good. Honest mesquite wood grilled meats/fajitas, hand rolled flautas, taco/enchilada meats made daily in house. Over time Brinker changed it. We went to gas with mesquite chip grills.... to gas with liquid smoke grills. Flautas were made at the corporate commissary, along with dressings, taco meat, the stuffed jalapenos....on and on.

Right now I am working in a totally "fresh restaurant". We do not own a freezer. Handcut fries, sweet potato chips, dressings all made. We do buy condiments premade. :) The response from the public has been pretty stunning. They can tell. The first couple of weeks we were open, watching people take their first couple of bites.... awesome. Bliss. You could see it on their faces. They are expecting frozen Sysco shit and are pleasantly surprised. The food tastes good, and it isn't even all organic etc, just fresh.