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firefox continues to crash over and over on windows 7 and I have the latest version - any ideas?

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2Design Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-03-10 06:25 PM
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firefox continues to crash over and over on windows 7 and I have the latest version - any ideas?
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charlie Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Jul-03-10 09:50 PM
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1. Do you use extensions?
If so, try running in Safe Mode. Quit Firefox. Click Start, and in the search box enter

firefox -safe-mode

and press Return. Tick the "Disable all addons" box in the dialog that pops up and click the "Continue in safe mode" button.

https://support.mozilla.com/en-US/kb/Safe+Mode

If that fixes the crashes, an extension is almost certainly the culprit. Restart in normal mode and disable all extensions, save one. Close and restart again. If it crashes, you've found an extension that causes it. Disable it. Enable the remaining extensions one by one, with restarts in between, to test the rest of them.
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Earth Bound Misfit Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Jul-04-10 02:07 AM
Response to Original message
2. FF 3.6.4 introduced plugin-container.exe to load flash plugins in their own process
Edited on Sun Jul-04-10 02:14 AM by Earth Bound Misfit
to prevent FF from entirely crashing when flash did.

https://developer.mozilla.org/devnews/index.php/2010/06/22/firefox-3-6-4-with-crash-protection-now-available/

Firefox 3.6.4 with Crash Protection Now Available

Today, Mozilla is happy to release Firefox 3.6.4, the latest security and stability release for Firefox, used by nearly 400 million people around the world to browse the Web. This release provides crash protection for Windows and Linux users by isolating third-party plugins when they crash.

snip

At this time Firefox offers crash protection for Adobe Flash, Apple Quicktime and Microsoft Silverlight on Windows and Linux computers. Support for other plugins and operating systems will become available in a future Firefox release.


The results have been underwhelming to say the least:

http://support.mozilla.com/en-US/kb/The+Adobe+Flash+plugin+has+crashed
http://forums.mozillazine.org/viewtopic.php?f=38&t=1929497
https://support.mozilla.com/en-US/forum/1/704242
http://forums.mozillazine.org/viewtopic.php?f=38&t=1930019

Mozilla rushed out 3.6.6 (about a week after 3.6.4) that changed the default timeout for flash plugins from 10 seconds to 45 seconds

I disabled all Crash "Protection" thusly:

* In the Location bar, type about:config and press Enter.
* The about:config "This might void your warranty!" warning page may appear.
* Click I'll be careful, I promise!, to continue to the about:config page.
* Type dom.ipc.plugins into the Filter textbox.
* Double click or right click and choose Toggle on all true/false options so that they are set to false.
* Restart FF for changes to take effect.

plugin-container.exe shouldn't be used anymore with this change.
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